Supplier Performance Requirements

All approved suppliers are evaluated against two performance dimensions on a three-month rolling basis. Performance below the thresholds shown may affect your status as an approved supplier.

D1

On-Time Delivery

96%minimum

Products must be delivered no later than the dock date established on the Purchase Order. Deliveries earlier than 30 days or later than one day of the established date may adversely affect your rating. Shipments earlier than 30 days may be returned at the supplier’s expense.

Q1

Product Quality

98%minimum

Products and services must be 100% free of defects and compliant with all applicable material and performance requirements. Acceptance is measured as pieces accepted divided by pieces received.

Performance Rating Scale — 3-Month Rolling

RatingD1 On-Time DeliveryQ1 Product Quality
Green96–100%98–100%
Amber90–95%90–97%
Red<90%<90%​