"We strive to continually improve everything that we do. If you have any comments or questions about our services, suggestions for improvements or experiences you would like to share, I would like to hear from you."
Ian Glen
Senior Director of Customer Support
+1 310 765 3639
Email Ian
"Our Product Support team is staffed with courteous and skilled professionals for each of our product families. We encourage our customers to work with our representatives to provide training, documentation assistance, or technical troubleshooting of our product offerings."
Reuben Martinez
Director, Customer Support
+1 310 765 3659
Email Reuben
Product Support Manager
Our Mission
At Teledyne Controls, we ensure that your concerns are dealt with by someone who can actually help. We do not subcontract any of our support. We prefer to put you in touch with professional, qualified people who understand our products and solutions intimately.
Responsiveness
We will reply to every communication same or next business day
Ownership
Our support staff will assume ownership of your issues and manage them to conclusion
Integrity
We will always conduct business with you ethically and professionally
Communication
Our communication with you will be timely and coherent
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